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Join our exclusive loyalty program and earn these extra benefits with every purchase you make with us as well as get invited to exclusive launches and events all year round.

Here are some frequently asked questions

The Samsonite loyalty program is for loyal customers who shop with the brand regularly and are hence rewarded for the same with exclusive offers and other exciting benefits. The program comes with 4 tiers of memberships - Prima, Elite, Ultima, Black.
Prima and Elite come with a lifetime membership while Ultima and Black are valid for one year each. If the conditions of a specific tier you are in are not met after the 1-year tenure, you will be downgraded to the lower tier.
By meeting the following tier-specific requirements:
Prima - Lifetime Membership (For all registered users), and you will be upgraded automatically to the respective tier as long as your purchases satisfies the necessary criteria
Elite - For spends less than Rs. 20,000 in a membership year
Ultima - When spends in a membership year are between Rs. 20,000 and Rs. 39,999
Black - When spends in a membership year are Rs. 40,000 and above
Once you are a member of the program, you will receive information regarding personalised benefits along with respective coupon codes via email, that can be availed.
You simply need to register with the Samsonite Loyalty Program to become a happy member. Further, to avail exclusive benefits, you’ll need to make a purchase and enter the Elite tier!
One will directly be assigned to Black tier if he/she purchases Rs. 40,000 within the membership year.
The validity period of the Membership is for twelve (12) months from the date of joining (for Samsonite Prima) or date of upgrade.
If a mid-tier member makes a purchase that satisfies the necessary criteria that needs to be met to get upgraded, their tier will be upgraded automatically after an escrow period of 7 days.
Once you make the purchase and meet the criteria required for an upgrade, the tier upgrade will reflect in your account after an escrow period of 7 days.
The coupons can only be used on non-discounted products.
The coupons are mutually exclusive and hence only one can be used at a time while making a purchase, unless mentioned otherwise.
The welcome offer is applicable only on the first purchase and is valid for 60 days.
No, the validity period for the welcome offer is 60 days, across all tiers.

Welcome Offer:

All tiers

  • Offer: INR 1000 Off on first purchase on purchase above INR 10,000 Bill value
  • Type: Once in a lifetime
  • Validity Period: To be utilised within 60 days
  • Conditions:
    • Applicable only on first purchase
    • Cannot be clubbed with any other offer
    • Can only be applied on non-discounted products

Annual Offer:

Ultima

  • Offer: Flat 5% discount on all line at cart value
  • Validity Period: Applicable from the next purchase, next day onwards, for 1 year across all channels
  • Conditions:
    • Can only be clubbed with the birthday offer
    • Can only be applied on non-discounted products

Black

  • Offer: Flat 10% discount on all line at cart value
  • Validity Period: Applicable from the next purchase, next day onwards, for 1 year across all channels
  • Conditions:
    • Can only be clubbed with the birthday offer
    • Can only be applied on non-discounted products

Birthday Offer:

Elite

  • Offer: Flat 5% discount on all non-discounted products in the birthday month
  • Conditions:
    • Cannot be applied with welcome offer

Ultima

  • Offer: Flat 5% discount on all non-discounted products in the birthday month
  • Conditions:
    • Cannot be applied with welcome offer
    • Can only be clubbed with annual offer

Black

  • Offer: Flat 5% discount on all non-discounted products in the birthday month
  • Conditions:
    • Cannot be applied with welcome offer
    • Can only be clubbed with annual offer