TSA Lock Instruction

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Your bag's product label is made up of numbers and letters and can be found on your warranty card or on a label on the inside of your product. Depending on the type of product you have, the label is located either under the fabric of the suitcase, inside the pockets or inside the lining.

If your order has not arrived by the estimated delivery date, please email us at ecommerce.sg@samsonite.com including your contact details and Order ID.

Lock instructions are usually found in the inside zippered pocket of your Samsonite case, if you can't find them, the videos below will help you determine which lock you have (and how to use it).
Click on the lock below that resembles yours to see step-by-step instructions for setting your combination. (Note: All of our TSA locks are preset to 0-0-0. Simply slide them open for the zippers to release.)

Choose which lock you have and get step-by-step instructions to set and reset your luggage lock.